Privacy Policy

1. Introduction

Welcome to Nico ("we," "our," or "us"). We provide on-demand repair and cleaning services in New York City via text message. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website textnico.com (the "Site").

We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Text us to request services
• Schedule a repair or cleaning appointment
• Contact us via email, phone, or messaging platforms
• Create an account or profile

This information may include:

• Name and contact details (phone number, email address, address)
• Service location and access information
• Service requests and preferences
• Payment information (for service purchases)
• Communication history with our service

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Usage data (pages visited, time spent on pages)
• Referral source

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our repair and cleaning services
• Schedule and coordinate service appointments
• Communicate with you about your service requests
• Process transactions and send related information
• Improve, personalize, and expand our services
• Connect you with vetted service professionals
• Send service updates and confirmations via text message
• Prevent fraudulent transactions and protect against criminal activity

4. Data Sharing and Disclosure

We may share your information in the following situations:

• With service professionals who perform repair or cleaning services
• With service providers who help us operate our platform
• To comply with legal obligations
• To protect and defend our rights and property
• With your consent or at your direction

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to opt out of text message communications

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: