Our Agreement

Terms of Service

Please read these terms carefully before using our services. These terms establish the conditions under which we provide repair and cleaning services.

Last Updated: January 23, 2026

1. Introduction

Welcome to Nico. These Terms of Service ("Terms") govern your use of our website located at textnico.com ("Website") and the repair and cleaning services ("Services") offered by Nico ("we," "our," or "us").

By accessing or using our Website and Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have permission to access the Website or use our Services.

2. Services Description

Nico provides on-demand repair and cleaning services in New York City, including but not limited to:

  • Handyman and general repair services
  • Deep cleaning services
  • Regular cleaning services
  • Same-day service scheduling
  • Text-based service coordination

Services are requested and coordinated via text message. We connect you with vetted service professionals to complete your requested work.

3. Service Requests and Scheduling

When you request a service through Nico, you agree to:

  • Provide accurate information about the service needed and location
  • Ensure safe access to the service location
  • Be available or have someone available to provide access at the scheduled time
  • Pay the quoted price for services rendered
  • Notify us promptly if you need to cancel or reschedule

4. Pricing and Payment

Service pricing will be quoted before work begins. By confirming a service request, you agree to pay the quoted price. Prices may vary based on:

  • Type and scope of service requested
  • Time required to complete the work
  • Materials needed
  • Urgency of the request

Payment is due upon completion of services unless otherwise arranged.

5. Cancellation Policy

You may cancel a scheduled service by texting us. Cancellation fees may apply depending on the timing:

  • More than 24 hours before: No fee
  • Less than 24 hours before: Cancellation fee may apply
  • No-show: Full service fee may be charged

6. Limitation of Liability

To the maximum extent permitted by law, Nico shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Our total liability for any claims arising out of or related to these Terms or our Services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

7. Service Professionals

All service professionals in our network are vetted and background-checked. However, Nico acts as a platform connecting you with independent service professionals.

If you have any concerns about a service professional or the quality of work, please contact us immediately and we will work to resolve the issue.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in New York County, New York.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Website and Services after any changes indicates your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Nico

Email: support@catalyststudio.ai

New York, NY